Privacy Policy for Getnotes Voice

Last updated: October 13, 2026

Getnotes Voice ("we", "our", or "us") is dedicated to protecting your privacy. This Privacy Policy explains what our iOS application collects, how it collects it, every use we make of it, and who else receives it.

1. Third-Party AI Processing (Google Gemini)

Getnotes Voice sends your recordings and their transcripts to Google's Gemini API. This is how the app transcribes speech, translates it, and writes summaries, tasks, and answers. There is no on-device alternative; this processing is what the app does.

• What is sent: the audio you record or import, the transcript produced from it, and — in the live interpreter — your speech while you are talking. When you ask a question about a note, the question and that note's transcript are sent.
• Who receives it: Google LLC, through the Gemini API. Requests are made by our server (Supabase Edge Functions), never directly from your device, so our API credentials are never shipped inside the app.
• What it is used for: transcription, translation, summarisation, task extraction, and answering your questions. Nothing is sent for advertising or profiling.
• Your permission: the app explains this and asks you to agree before the first recording is processed. You can withdraw that permission at any time under Privacy in the app; the app will ask again before the next recording.
• Third-party terms: Google processes this data as a service provider under the Google APIs Terms of Service and the Google Privacy Policy. Paid Gemini API requests are not used by Google to train its models.

2. Information We Collect

A. Audio and Voice Recordings

• Microphone access: requested solely to record meetings, lectures, or conversations that you choose to record or interpret in real time.
• Imported audio: files you explicitly pick from your device.
• Storage: audio is uploaded to a private cloud bucket scoped to your account and reached only through short-lived signed links. If you turn off audio retention for a recording, the file is deleted from our servers as soon as the note is saved.
• We do not sell, rent, or monetise your voice recordings.

B. Transcripts, Notes, and Tasks

• Transcripts, summaries, decisions, people, dates, amounts, and tasks generated from your recordings are stored in our database, protected by row-level security so that only your account can read them.

C. Account and Authentication Information

• When you register or sign in with Apple Sign-In or email, we collect your email address and an account identifier to manage your account and secure your notes.

D. Purchase and Subscription Data

• In-app subscriptions ("Getnotes Pro") are processed through Apple's In-App Purchase system, with subscription status managed by RevenueCat. We receive only whether your subscription is active. We never receive or store your card or billing details.

E. Usage Counters

• We count metered actions (minutes transcribed, AI questions asked, live sessions started) to enforce free-plan limits and your subscription entitlement. These counters record the type of action, when it happened, and its size — never the content of your recordings or notes.

F. Error Reports

• If something goes wrong in the app — for example a microphone that will not start, a failed upload or a purchase that errors — the app can send a short error report to our servers: the error message and technical details such as the app version, the operating-system version, the platform and which part of the app it happened in. The report is tied to your account so we can look into a problem you tell us about.
• By design, error reports do not include your recordings, transcripts, notes, tasks or questions. Email addresses and sign-in tokens are removed from them before they are stored.
• We use them only to find and fix bugs. They are kept for 30 days and are deleted with your account.
• You can switch error reports off at any time under Privacy in the app (*Send error reports*). Reports are not sent to anyone else.

3. How We Use Your Information

• To transcribe, translate, and summarise the recordings you choose to process, as described in section 1.
• To sync your notes across your own devices.
• To manage and verify your subscription status and free-plan limits.
• To find and fix bugs, using the error reports described in section 2F.
• To respond to support requests you send us.

We do not use your recordings, transcripts, or notes for advertising, for building user profiles, or for training our own models. Transcripts are never included in product analytics.

4. Data Protection and Security

• All network communication between the app, our servers, and Google uses TLS/HTTPS.
• Row-level security on every table restricts your notes, transcripts, tasks, and usage records to your account.
• Gemini and privileged service credentials live only on the server and are never included in the app binary.

5. User Rights and Data Deletion

• Withdraw AI permission: open Privacy in the app and tap *Withdraw permission*. Nothing further is sent to Gemini until you agree again.
• Delete a note: deleting a note removes its transcript, tasks, and stored audio.
• Delete your account: Privacy → Delete Account permanently removes your account, every recording, transcript, note, task, usage record, and error report from our servers, and clears the copies held on your device.
• Deletion is permanent and cannot be undone.

6. Children

Getnotes Voice is not directed at children under 13, and we do not knowingly collect their personal data.

7. Changes to This Policy

If we change what we collect or who receives it, we will update this page and, where the change widens what is shared with the AI service, ask for your permission again inside the app.

8. Contact Us

Questions, concerns, or requests about this Privacy Policy:

• Email: kittisak.singrak@gmail.com
• Support: https://getnotes-voice.vercel.app/support